Terms and Conditions
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Our new Podcasting service!
Podcasting is a great way to share stories and discuss topics. You could be creating them for your business or organisation with our professional mobile podcasting studio that can be set up and recording in as little as 30 minutes.
Creating professional podcasts is a great way to develop your personal or commercial brand by delivering high-quality content to audiences that are eager to learn about what you have to say. Audio is a great medium to reach listeners, whether they are on long car journeys or just taking a quick break at work.
Our mobile studio includes an experienced sound operator and can:
- sit up to four participants with studio microphones;
- include phone-ins;
- include music and jingles;
- include pre-recorded interviews; and
- go live using our streaming expertise!
IMPORTANT: PRIVACY STATEMENT
Buffoon Film and Media Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.
Buffoon Film and Media Limited may change this policy from time to time, we will communicate this to you by e-mail.
What we collect
We may collect the following information:
- name and job title
- contact information including email and postal address
- financial details and credit status
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and to deliver our services, in particular for the following reasons:
- Internal record keeping
- Production of quotes and invoices
- Contacting you about outstanding balances and quotations
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
For us to produce invoices and quotations, we will need to hold the following information about you. This information is also used to contact you about any outstanding balances.
Contact Name, Phone and Email
Company Details such as registration and VAT number
If you are a limited company and wish to set up a credit account with us, this data will be used and sent to third parties. We will only send your data to the following companies for the reasons specified:
Credit Focus (for limited companies only) - to obtain a credit report
Hitachi Capital Invoice Finance (for companies with credit accounts) - we may factor your invoice and the company details listed above will be shared. They will contact you to confirm your details and any outstanding invoices.
If you have any concerns, please e-mail email@example.com
Controlling your personal information
You may choose to restrict the collection or use of your personal information by contacting us - firstname.lastname@example.org or 01639 680364.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
Video Production Terms and Conditions
1. Definitions & General Terms
In these Terms and Conditions the words ‘Buffoon Film and Media Limited’ ‘Buffoon Film and Media’ ‘we’ ‘us’ ‘our’ and ‘ours’ refer to Buffoon Film and Media Limited, a UK registered limited liability company. The words ‘client’ and ‘customer’ refer to the party who commissioned and/or funded the work and any person or organisation acting on their behalf.
These Terms and Conditions apply to all video and associated audio product created by Buffoon Film and Media Limited, including all moving and still images and sound recordings of whatever form.
2. Pre-production requirements
Unless otherwise agreed, it is the Client’s responsibility to obtain all necessary permissions including but not limited to performances, branding, trademarked goods and logos, use of intellectual property, imagery, sound recordings and any other copyrighted material which will form part of the final video production.
No liability will be accepted by Buffoon Film and Media Limited for and delays or failure to deliver the agreed product if caused by an element which is the Client’s responsibility.
Where copyright material is provided by the client for incorporation into a Buffoon Film and Media product, permission must be obtained from the original copyright owner/material provider.
The client undertakes to indemnify Buffoon Film and Media Limited against any future possible claims, disputes, expenses or costs arising from the use of such material, without time limit.
3. Production and post-production
All works undertaken will be as per Buffoon Film and Media Limited’s written quotation based upon the agreed production brief. It is the Client’s responsibility to ensure that this is thoroughly read and understood prior to booking. Any amendments or additional days filming will be charged at our current daily rates.
Unless otherwise agreed, clear access for video and sound capture shall be arranged and managed by the Client. If filming venues are being organised by the Client, it is the Clients responsibility to ensure that our production crew and supporting personnel have clear access to all relevant locations required throughout the day. Delays in production as a result of inadequate access or facilities may incur additional charges.
Buffoon Film and Media Limited takes Health & Safety matters seriously and we reserve the right in all instances to remove any of our personnel and/or equipment from a location if we deem it to be unsafe or if our crew are subjected to abusive or aggressive behaviour. In such circumstances, the Client will be fully liable for any costs incurred or subsequently arising as a result. Buffoon Film and Media Limited will observe the site safety rules at all times and will liaise with the appropriate Responsible Person(s).
Buffoon Film and Media Limited carries public liability insurance cover of ten million pounds. All of our sub-contractors have a minimum of five million pounds public liability insurance. A copy of our insurance certificate can be provided on receipt of a request. Extended or upgraded specific project insurance cover can be provided if required upon request, provided this is agreed at the time of booking and included in the production brief.
5. Adverse weather conditions
In the event of inclement weather which in our opinion would pose a risk to health & safety of our personnel or equipment or has the potential to prevent successful video or audio capture, we reserve the right to change the date or time of filming to a more suitable date or time.
6. ‘Client delays’
In the event of filming or editing being delayed or aborted due to the Client’s failure to adhere to the agreed dates, times, access, facilities, organisation or any other matter specified in the production brief, we reserve the right to re-schedule the affected days of filming or editing and to charge for any additional costs which arise. No refund or credit will be given in respect of costs associated with the delayed or aborted original filming/editing day(s).
7. Changes to the filming schedule
In the event of the Client wishing to change or cancel the filming date, we require a minimum of fourteen days notice. Failure to comply will result in the Client becoming 100% liable for all costs associated with the originally scheduled dates.
8. Equipment substitution
In the event that Buffoon Film and Media Limited experiences equipment failure or technical difficulties, all efforts will be made to find suitable replacement equipment and/or personnel so as not to delay filming or adversely impact upon the project quality or delivery. The equipment used on the day of filming will be at the discretion of the most senior member of the film crew, and no further claims or liability will be accepted.
9. Approval/amendments of draft footage
Unless otherwise agreed, one ‘first cut’ edit will be available for the Client’s review and comment. Three sets of revisions will be incorporated within the agreed project cost provided that any revisions or amendments fall within the original agreed brief.. Subsequent revisions or significant re-edits will be charged at a rate of £200 + VAT per four hours.
10. Project duration and delivery
Any indication given by Buffoon Film and Media Limited of a project’s deadline or duration is to be considered by the Client to as an estimation. Buffoon Film and Media Limited will do everything possible to meet specific deadlines, providing there is clear communication, prompt payment and on time feedback from the client. In all cases, our liability will be limited to the agreed total cost of the project, less any costs incurred by us for any work already done on the project provided such work is within the agreed production brief. Buffoon Film and Media Limited will not under any circumstances be responsible for any loss, damage or costs arising from the late, erroneous, or non-delivery of the product.
Buffoon Film and Media Limited asserts its full rights as the copyright owner of all material that has been captured, processed and/or produced by us, whether or not such material forms part of a finished project. The copyright of all produced material is solely owned by Buffoon Film and Media Limited and is protected under UK law.
12. Usage licence – rights to the use of project content
Where the Client provides material to us for inclusion in any project, including but not limited to logos, images, trademarks, footage and audio, the relevant permission must be obtained in advance from the original copyright holder. By accepting these terms and conditions, the Client hereby indemnifies Buffoon Film and Media Limited against any possible claims, disputes, expenses or similar that may arise from breaching any copyright laws or pre-existing terms and conditions attributed to the material. We retain all rights to the usage of footage captured during the production of any client-commissioned project. As part of our video production service, we will grant a time-unlimited licence for use of that footage to the Client subject always to the following express condition:
“Buffoon Film and Media Limited retains all copyright over any content we produce. A usage licence grants the Client permission to use the content in the state in which we provide it to the Client. Permission is not granted to re-edit, copy or alter the content in any way.
We reserve the right to use any footage and related files from any client-commissioned project in our showreels and for other promotional purposes."
Buffoon Film and Media Limited assigns to the Client a licence to use the video production in its complete delivered form only. We do not give permission for any material to be altered, edited or used as part of another production, unless this is expressly agreed in writing.
Provided that all monies due to us from the Client have been received as cleared funds in our bank account, and provided that the Client is not in breach of anything contained in these Terms and Conditions the Client is granted a perpetual usage licence relating to the video material in its delivered form.
We retain the right to use any of our copyright material for any legal purpose, including its use within projects for other clients unless (a) we have granted an exclusive licence to any Client or (b) the material contains trademarks or specific intellectual or imagery copyrighted by the Client.
Our payment terms are stated in the production confirmation document and in the event of an order being confirmed the Client accepts these terms.
We reserve the right to charge further interest and late payment fees on all overdue invoices as set out under the Late Payment of Commercial Debts (Interest) Act, 1998. E & OE.
We will exercise our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to agreed credit terms.
The Client shall be responsible for all collection or legal fees necessitated by late or default in payment. Buffoon Film and Media Limited reserves the right to withhold delivery and any granting or continuation of usage licence of any current work if accounts are not current or overdue invoices are not paid in full. All grants of any license to use our copyright material under this a Agreement are conditional upon receipt of payment in full which shall be inclusive of any and all outstanding additional costs, taxes, expenses, and fees, charges or the costs of administration of changes.
All Terms and Conditions stated within this document are deemed acceptable to the Client upon receipt of a confirmed order or instruction to proceed given by any means. This document shall be taken as an agreement between the Client and Buffoon Film and Media Limited under UK law.
Live Streaming Terms and Conditions
Buffoon Film and Media Limited agrees to record and Broadcast the Conference/Event as set out in your quotation. The Parties have agreed to enter into this agreement on the terms and conditions set out below.
1. Definitions and Interpretations
1.1 ‘Agreement' means the agreement between the Parties.
1.2 'Balance' means the Fee less the Deposit as shown in the Quotation.
1.3 ‘Broadcast' means the transmission of the Live Recording of the Conference/Event in mp4/mov or any other digital audio format via the Internet and/or Mobile device in the Territory.
1.4 'Commencement Date' means the date stipulated in the Quotation or in writing.
1.5 'Conference / Event' means the conference/event stipulated in the Quotation.
1.6 ‘Contributors' means the speakers participating in the Conference/Event and featured in the Recordings.
1.7 'Contributors Agreement’ means the agreement between the Contributors and Buffoon Film and Media Limited.
1.8 ‘Deposit' means the sum equal to the “Deposit Amount” as stated in the Quotation.
1.9 ‘Download' means the mp4/mov format or any other digital or audio format of the Edited Recording available for download via the Internet and/or Mobile device in the Territory.
1.10 Edited Recording’ means the editing of the Broadcast of the Live Recording of the Conference/Event in mp4/mov format or any other digital or audio format via the Internet and/or Mobile device.
1.11 ‘Fee' means the total amount payable by the Client to Buffoon Film and Media Limited for the performance of the Service as shown in the Quotation.
1.12 'Intellectual Property Rights’ means all vested contingent and future intellectual property rights including but not limited to trade marks, database rights, copyright or related rights and all renewals and extensions thereof existing in any part of the world whether now known or in the future created.
1.13 'Live Recording’ means the live Broadcast of the permanently captured video, audio or digital file containing the live streaming or recording of the Conference/Event.
1.14 ‘Personnel' means the agreed officers or employees of Buffoon Film and Media Limited.
1.15 ‘Recordings' means the combined Live Recording, Edited Recording and/or any archives thereof.
1.16 ‘Service' means the recording of the Conference/Event by Buffoon Film and Media Limited through its Personnel for the purposes of: Live streaming and/or Downloads on the Internet and/or Mobile device in the Territory; Making Live Recording; Broadcast of the Live Recording; Editing the Live Recording to make the Edited Recording; Making available Downloads of the Edited Recording; Creating archives of the Edited Recording; and Selling, marketing and distributing the Live and/or Edited Recordings in the Territory.
1.17 'Territory' means worldwide.
1.18 'Venue' means the Conference/Event venue as set out in the Quotation.
1.19 ‘Website' means the website that Buffoon Film and Media Limited will broadcast to:
1.20 Words importing one gender include all other genders and words importing the singular include the plural and vice versa and words importing persons include a corporate body and a partnership and vice versa.
2. Grants of Rights
2.1 The Client grants to Buffoon Film and Media Limited the right to perform the Service from the Commencement Date.
2.2 The Service will be completed once the Conference/Event has been Broadcast by Buffoon Film and Media Limited.
3.1 Immediately upon accepting this Agreement, the Client shall pay the Deposit to Buffoon Film and Media Limited which shall be non-refundable. Buffoon Film and Media Limited will render an invoice to the Client for the Fee.
3.2 Upon completion of the Service by Buffoon Film and Media Limited, the Client shall pay the Balance to Buffoon Film and Media Limited.
3.3 Buffoon Film and Media Limited reserves the right to charge interest at two (2) per cent per month for late payment of the Fee or any part thereof.
3.4 All sums expressed in this Agreement shall be exclusive of VAT.
4. Buffoon Film and Media Limited’s Obligations
4.1 Buffoon Film and Media Limited agrees, acknowledges and undertakes that:
4.1.1 Buffoon Film and Media Limited shall perform the Service in a professional manner using Buffoon Film and Media Limited’s skill and ability and shall perform all duties diligently;
4.1.2 Buffoon Film and Media Limited shall use its best endeavours to perform the Service;
4.1.3 For the avoidance of doubt, Buffoon Film and Media Limited shall not be liable to the Client if Buffoon Film and Media Limited was unable to perform the Service due to Internet connectivity problems; and
4.1.4 In the event that Buffoon Film and Media Limited is requested by the Client to remove the Downloads from the Website, Buffoon Film and Media Limited will remove the Downloads from the publicly accessible part of the Website, and shall return the material to the Client if requested to do so.
5. Conference / Event Organiser's Obligations
5.1 The Client agrees, acknowledges and undertakes that:
5.1.1 The Client shall use its best endeavours to ensure the smooth running of the Conference/Event;
5.1.2 The Client shall permit the Personnel free access to the Conference/Event;
5.1.3 The Client shall pay Buffoon Film and Media Limited the Fee in accordance with clause 3 above;
5.1.4 The Client shall use its reasonable endeavours to procure the signing of the Contributor’s Agreement by the Contributors prior to the Commencement Date of the Conference/Event;
5.1.5 The Client confirms that it has full authority to enter into this Agreement and is not bound by any previous agreement which may adversely affect this Agreement;
5.1.6 In the event that the Client requests the return or destruction of the Downloads, the Client shall incur an administrative charge of forty pounds (£40.00);
5.1.7 The Client shall promptly advise Buffoon Film and Media Limited of the occurrence of any event or the existence of any condition which will or might in the opinion of the Client adversely affect the Recordings or any claims or proceedings threatened or commenced against the Client in respect of the Recordings and shall keep Buffoon Film and Media Limited regularly informed of the progress of such proceedings and shall immediately notify Buffoon Film and Media Limited of any judgment or settlement in respect thereof; and
5.1.8 The Client has adequate insurance cover.
5.2 The Client agrees to indemnify and keep fully indemnified Buffoon Film and Media Limited against any and all loss or damage of any kind suffered as a result of any claim or action brought by a third party against Buffoon Film and Media Limited for infringement of Intellectual Property Rights and/or the Client’s breach or non-observance of any obligations under this Agreement.
6.1 A person who is not a party to this Agreement has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this Agreement.
6.2 The Client shall not assign, transfer, charge or make over this Agreement or any part of its rights and obligations without the prior written consent of Buffoon Film and Media Limited, such consent not to be unreasonably withheld.
6.3 Buffoon Film and Media Limited and the Client shall not disclose to any third party any confidential business or future plans of the other Party at any time acquired during the existence of this Agreement.
6.4 This Agreement constitutes the whole agreement between the Parties and supersedes any prior written or oral agreement between them in relation to its subject matter and the Parties confirm that they have not entered into this Agreement upon the basis of any representations that are not expressly incorporated into this Agreement. No oral explanation or oral information given by any party shall alter or affect the interpretation of this Agreement. Nothing in this clause affects either party’s liability for fraudulent representations.
6.5 Any amendment or variation must be in writing in an instrument signed by Buffoon Film and Media Limited or the Client.
6.6 This Agreement shall not be deemed to create any partnership or employment relationship between the Parties. Without prejudice to the right to serve notices by any other means any notice serviced under
6.7 This Agreement shall be in writing. Any notice that has been sent by first class, pre-paid post shall be deemed to be received forty-eight (48) hours thereafter (excluding Saturdays, Sundays and public holidays). For the purposes of this Agreement all notices sent to Buffoon Film and Media Limited shall be sent to Buffoon Film and Media Limited, Workshop 1, Sandfields Business Centre, Port Talbot SA12 7Q, and to the Client’s registered address.
6.8 In the event that this Agreement cannot be performed nor the obligations of the Parties fulfilled for any reason beyond their reasonable control, including war, industrial action, floods or Acts of God then such non-performance or failure to fulfil their obligations shall not be deemed to be a breach of this Agreement. In the event that this Agreement cannot be performed nor the obligations of the defaulting Party fulfilled for any reason beyond the reasonable control of the defaulting Party for a continuous period of one month, then the other Party who has not defaulted may, at its discretion, terminate this Agreement by notice in writing at the end of that period.
6.9 The Client acknowledges that all Intellectual Property Rights arising out of or in connection with the performance of the Service shall be the property of Buffoon Film and Media Limited and that no part of this Agreement is intended to transfer any copyright or any other rights of a similar nature vesting in Buffoon Film and Media Limited to the Client, save in respect of Intellectual Property Rights owned by the Client.
6.10 Time Prior to Conference - Event Cancellation Charge:
30 days or more - 50% of Deposit
7-29 days - 75% of Deposit
6 days or less - 100% of Deposit
6.11 Buffoon Film and Media Limited may terminate this Agreement without any liability whatsoever in the event that the Client changes the title of the Conference/Event and Buffoon Film and Media Limited deems the content of the Conference/Event to be criminal, racist, sexist or unethical.
6.12 In addition to any other rights and remedies at law this Agreement may be terminated by a Party giving written notice to the other Party that has breached this Agreement or has defaulted in the following circumstances where:
6.12.1 The Client has failed to make payments as required under this Agreement;
6.12.2 Either Buffoon Film and Media Limited or the Client has committed a serious breach of their obligations under this Agreement unless such Party remedies the position, as far as reasonably possible, within 10 days of receiving notice to remedy the breach;
6.12.3 Either Buffoon Film and Media Limited or the Client goes into voluntary or involuntary liquidation; or
6.12.4 Either Buffoon Film and Media Limited or the Client is declared insolvent either in bankruptcy proceedings or other legal proceedings.
6.13 This Agreement shall expire upon the completion of the Service. Notwithstanding this clause 6.13, clauses 3.2, 6.3, 6.9 and 6.15 shall survive the expiry of this Agreement.
6.15 Nothing in this Agreement shall exclude or in any way limit Buffoon Film and Media Limited’s or the Client’s liability for fraud, (or for death or personal injury caused by their negligence), or any other liability to the extent such liability may not be excluded or limited as a matter of law. Subject to the following:
6.15.1 Buffoon Film and Media Limited’s maximum aggregate liability under or in connection with this Agreement, whether in contract, tort (including negligence) or otherwise, will in no circumstances exceed the amount of Fee paid to Buffoon Film and Media Limited by the Client at the time the liability is incurred; and
6.15.2 Buffoon Film and Media Limited shall not be liable to the Client under this Agreement for any loss of actual or anticipated income or profits, loss of contracts or for any special, indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise, whether or not such loss or damage is foreseeable, foreseen or known.
6.16 This Agreement shall be construed in accordance with and subject to the laws of England and Wales and the Parties irrevocably submit to the exclusive jurisdiction of the English courts.
Training Terms and Conditions
In these Conditions the following expressions shall have the following meanings:
“Buffoon” or “Buffoon Film and Media” means Buffoon Film and Media Ltd of Workshop 1, Sandfields Business Centre, Port Talbot SA12 7PQ.
The “Client” means the person, company or other legal entity identified as providing a request to Buffoon Film and Media.
“Services” means the goods or services to be provided by Buffoon to the Client under the terms of the contract and “Services” shall be construed accordingly.
“Confirmation Date” means the date when all the following apply:
A request to supply Services has been received from the Client by Buffoon
Buffoon has confirmed to the Client that the course or other Services requested are available
Payment has been received or alternative payment method agreed.
“Contract” means the contract between Buffoon and the Client under which the Services are to be supplied by Buffoon to the Client
“Training Provider” means the company delivering a course when this is not Buffoon
“Working Day” means every day of the week apart from Saturday, Sunday and statutory holidays.
“Month” means a calendar month.
“Week” means seven consecutive days.
“Intellectual Property” includes all training materials, course manuals, inventions, patent applications, granted patents, registered and unregistered designs, copyright works, trademarks and confidential information.
The price payable for the Services shall be the list price of Buffoon at the Confirmation Date unless otherwise stated. The price does not include travel, accommodation, meals or other related expenses unless explicitly stated. All prices are exclusive of Value Added Tax and this will be charged at the appropriate rate.
3. Terms of Payment
Where the Services relate to the provision of a training course, a deposit payment by credit card, debit card or bank transfer is required on the date of booking. Buffoon is entitled to charge interest at 2% per Month or part thereof on overdue payments.
4. Training Courses
Buffoon provides training in conjunction with selected Training Providers. To the best knowledge of Buffoon these Training Providers are suitably qualified and accredited to deliver the training courses offered.
The contents of course schedules are intended for general guidance only and do not form any part of a contract. Buffoon reserves the right to make any reasonable variations to public and in-house courses, including the content and location of the courses, without notice.
The indication of course availability and location shown on the Buffoon website is for general guidance and does not form any part of a contract. Please contact Buffoon before making any travel or accommodation arrangements as Buffoon will not be liable for any action that you may take in reliance on the information.
It is the responsibility of the Client to ensure that the delegates meet the prerequisites of the course on which they are booked and that the course content meets their requirements.
Buffoon will perform the Services with reasonable skill and care. Any other conditions or warranties whether express or implied as to the quality of the Services are hereby expressly excluded.
Unless otherwise indicated, all courses are delivered in English and all delegates must be sufficiently proficient in the English language before attending a course.
For courses not exclusive to one Client, Buffoon and its Training Providers reserve the right to refuse admission to the training premises by any person whom they consider in their absolute discretion to be unsuitable for admission onto the training premises or to remove any such person after the commencement of a course.
5. Course Duration
Course duration for classroom events and are four hours for half a day and eight hours for a full day. For full day courses, a minimum of 30 minutes break will be taken by the trainer.
6. Cancellation, Transfers and Substitutions with respect to Training Courses
Buffoon reserves the right to cancel or arrange an alternative date for a course. In such circumstances, Buffoon will endeavour to provide notice of cancellation or change to the Client. In the event of cancellation, the Client will be entitled to a full refund of the course fee but Buffoon shall not be liable for any other loss or expense arising.
The Client may cancel the course booking by notifying Buffoon in writing by recorded delivery as soon as reasonably practicable. The Client shall also be deemed to have cancelled the course booking if the delegate does not attend the event. The Client shall be liable to pay a cancellation fee of 100% unless more than 14 days notice has been given.
Buffoon’s total liability for any loss or damage shall not exceed the price payable for the Services, except in cases of direct physical damage to the Client’s property, personal injury or death.
Buffoon shall not be liable howsoever caused for indirect or consequential loss including but not limited to: loss of profits; loss of revenue; loss of goodwill; loss of data; failure to achieve savings.
8. Force Majeure
Buffoon shall not be in breach of this contract if there is any total or partial failure of performance by it of its duties and obligations under this contract occasioned by any act of God, fire, act of government or state, war, civil commotion, insurrection, embargo, prevention from or hindrance from obtaining any raw materials or energy, sickness or other cause beyond its reasonable control.
If Buffoon is unable to perform its duties and obligations under this contract as a direct result of one or more such causes Buffoon shall give written notice to the Client of such inability stating the cause in question.
9. Data Protection and Confidentiality
The policy of Buffoon with respect to data protection is detailed in its Privacy Statement which should be read in conjunction with these terms and conditions of the contract.
Where Services are certified training courses, the Client consents to allow Buffoon full access to examination results arising from their bookings. This information will be used in accordance with the requirements of relevant data protection legislation. The data will only be used to evaluate the effectiveness of training and to assist Buffoon in providing advice to its clients.
All Intellectual Property associated with training courses or other Services shall remain vested in the owner be it Buffoon, its Training Provider or others.
Where Services are distance learning products then the Client shall abide by all reasonable terms of any licence agreement applicable.
Intellectual Property which is identified as, or can reasonably be deemed to be, confidential shall not be copied or reproduced or disclosed to any third party without the prior written consent of Buffoon. The Client shall ensure that its employees and all those under the Client’s control and supervision comply with this obligation.
Where Services are provided to the specification or special requirements of the Client, the Client shall indemnify Buffoon against all costs, claims and damages incurred or arising out of any alleged infringements of Intellectual Property.
The Contract shall only become effective at the Confirmation Date.
Any typographical clerical or other error or omission in any sales literature, administrative documentation, course materials, invoice or other document or information issued by Buffoon or its Training Providers shall be subject to correction without any liability on the part of Buffoon.
No variation to these Terms and Conditions shall be effective unless made in writing and signed by an authorised representative of Buffoon.
Buffoon may assign or sub-contract the whole or any part of the Contract to any person, firm or company.
These Terms and Conditions expressly exclude any right afforded the Training Provider or any other third party pursuant to the Contracts (Rights of Third Parties) Act 1999.
During the term of the Contract and for a period of 12 months thereafter, the Client shall not directly or indirectly employ or solicit for employment any employees of Buffoon or its Training Providers.
The invalidity or unenforceability for any reason of any condition, sub-clause or paragraph of these Terms and Conditions shall not prejudice or affect the validity or enforceability of the remainder.
These Terms and Conditions shall be governed by and construed in accordance with English law and the parties agree to submit to the exclusive jurisdiction of the English courts.
Some of our clients
Many thanks for filling out our Production Release Form! It's all gone through!
1.1 We are committed to safeguarding the privacy of our website visitors and clients.
1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors, staff and clients; in other words, where we determine the purposes and means of the processing of that personal data.
1.4 In this policy, "we", "us" and "our" refer to Buffoon Film and Media Limited. For more information about us, see Section 12.
2.1 This document was created by SEQ Legal (https://seqlegal.com).
3. How we use your personal data
3.1 In this Section 3 we have set out:
(a) the general categories of personal data that we may process;
(b) in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;
(c) the purposes for which we may process personal data; and
(d) the legal bases of the processing.
3.2 We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
3.3 We may process your account data ("account data”). The account data may include your name and email address. The source of the account data is you or your employer. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
3.4 We may process your personal data that are provided in the course of the use of our services ("service data”). The service data may include your name, e-mail address, colleague contact details, financial information and customer information. The source of the service data is you or your employer. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
3.5 We may process information that you post for publication on our website or through our services ("publication data"). The publication data may be processed [or the purposes of enabling such publication and administering our website and services. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
3.6 We may process information contained in any enquiry you submit to us regarding goods and/or services ("enquiry data"). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is our legitimate interests, namely the proper administration of a quotation and providing information to your business and the performance.
3.7 We may process information relating to our customer relationships, including customer contact information ("customer relationship data”). The customer relationship data may include your name, your employer, your job title or role, your contact details, and information contained in communications between us and you or your employer. The source of the customer relationship data is you or your employer. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers. The legal basis for this processing is our legitimate interests, namely the proper management of our customer relationships.
3.8 We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website ("transaction data”). The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business. We may control this data and pass on to one third party business, Hitachi Capital Invoice Finance. Our business uses invoice factoring for commercial reasons and your ("transaction data”) will be passed on to them for invoicing purposes. If you have any issues with this, please contact us immediately.
3.9 We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
3.10 We may process information contained in or relating to any communication that you send to us ("correspondence data"). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.
3.11 We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure] The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
3.14 We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
3.15 In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data] where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
3.16 Please do not supply any other person's personal data to us, unless we prompt you to do so.
4. Providing your personal data to others
4.1 We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
4.2 We may disclose your transactional data to our invoice factoring company, Hitachi Capital Invoice Finance, insofar as reasonably necessary for the purposes of handling invoices for payment by yourself. You can find information about the payment services providers' privacy policies and practices at https://www.hitachicapital.co.uk/hcif-privacy-notice/.
4.3 Financial transactions relating to our website and services may be handled by our payment services provider, Stripe. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers' privacy policies and practices at https://stripe.com/gb/privacy.
4.5 In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
5. Retaining and deleting personal data
5.1 This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
5.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
5.3 We will retain your personal data for a minimum period of two years following, and for a maximum period of ten years.
5.4 Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
6.1 We may update this policy from time to time by publishing a new version on our website.
6.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
6.3 We may notify you of changes to this policy by email.
7. Your rights
7.1 In this Section 8, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
7.2 Your principal rights under data protection law are:
(a) the right to access;
(b) the right to rectification;
(c) the right to erasure;
(d) the right to restrict processing;
(e) the right to object to processing;
(f) the right to data portability;
(g) the right to complain to a supervisory authority; and
(h) the right to withdraw consent.
7.3 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.
7.4 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
7.5 In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.
7.6 In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
7.7 You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
7.8 You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
7.9 You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
7.10 To the extent that the legal basis for our processing of your personal data is:
(a) consent; or
(b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,
and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
7.11 If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.
7.12 To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
7.13 You may exercise any of your rights in relation to your personal data by written notice to us in addition to the other methods specified in this Section 7.
8. About cookies
8.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
8.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
8.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
9. Cookies that we use
10. Cookies used by our service providers
11. Managing cookies
11.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e) https://support.apple.com/kb/PH21411 (Safari); and
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
11.2 Blocking all cookies will have a negative impact upon the usability of many websites.
11.3 If you block cookies, you will not be able to use all the features on our website.
12. Our details
12.1 This website is owned and operated by us.
12.2 We are registered in England and Wales under registration number 07446716, and our registered office is at Workshop 1, Sandfields Business Centre, Port Talbot, Wales SA12 7PQ.
12.3 Our principal place of business is at Workshop 1, Sandfields Business Centre, Port Talbot, Wales SA12 7PQ.
12.4 You can contact us:
(a) by post, to the postal address given above;
(b) using our website contact form;
(c) by telephone, on the contact number published on our website from time to time; or
(d) by email, using the email address published on our website from time to time.
13. Data protection officer
13.1 Our data protection officer's contact details are: Adam Amor - 01639 680364 or email@example.com.
Whether you are looking for a promotional video, training video, animation, mini documentary or something else, our team of experienced producers can turn your vision into a reality.
81% of businesses are using video as a marketing tool as it can help:
- increase user understanding of a product or service;
- increase sales;
- reduce support queries;
- increase traffic; and
- increase dwell time on websites.
We offer ground filming, aerial filming and animation to produce:
- tours around company facilities;
- social media content;
- event promotion;
- product/service feature;
- monthly video blogs;
- project launches;
- how to videos;
- case studies;
- and much more!
We also offer pay monthly for limited companies so you can spread the cost over four payments.
Some of our clients
Buffoon Film and Media offer a range of training courses for large or small groups across the UK. All of our training is completely bespoke, based on the needs of the group or individual.
We can cover:
- filming and editing (beginner, intermediate and advanced);
- live streaming;
- social media;
- public relations;
- and much more!
We also provide great deals on selected photography and videography equipment, tailoring bespoke training to get the best out of your new equipment.
Some of our clients
If you're organising an event, let us cover it! Whether you’re looking for a two minute highlights video or conference session recordings with picture in picture, get in touch. We also offer same and next day edits for our event filming service.
Typical events that we can cover:
- Theatre Performances;
- Residential Events;
- Launch and Celebration Events;
- Award Ceremonies
- Product / Service Launches;
- Staff Away Days;
- and more!
Have you filmed your own event and just need editing? No problem, our experienced Editors can work with your footage!
Some of our clients
Buffoon Film and Media offers a high quality short run disc duplication service. We can duplicate runs up to 250 using our in house disc publisher. We also have a number of different casing options for discs. Please use our quote calculator below to get an instant price.
If you are happy with the quote, please send it to us and we will be in touch to process your order.
All prices include a full colour print on disc, postage and processing fees.
Check out the latest buffoon news below
Fancy a chat? We'd love to talk with you about your project.
If you're interested in any of our services, you can fill in the form below, e-mail or call us using the details below. Our workshop in Port Talbot isn't always open so if you'd like to pop in for a chat, please book an appointment.
E-mail - firstname.lastname@example.org
Phone - 01639 680364
Address - Workshop 1, Sandfields Business Centre, Port Talbot SA12 7PQ
(please use SA12 7PT if using a Satellite Navigation device)
Take a look at some examples of our work.
Since 2011, we’ve been creating and streaming content for clients across the UK. Working out of our workshop in the industrial town of Port Talbot, South Wales, we’re a team of creatives and experienced live production experts who love what we do.
Founded by Adam Amor in 2011, Buffoon has developed a talented team of staff, each bringing their own special expertise to the company. Over the years, Adam has picked up awards including Nation Hits Young Entrepreneur of the Year, Wales Online’s 35 under 35 and Insider Wales Rising Star. Buffoon has also achieved the Bronze Small Workplace Health Award, named an Agile Exemplar Employer by Chwarae Teg, a Gold Award Careers Wales Valued Partner, Small Business Saturday 100 winner and we’re an #SBS Small Business Sunday winner, hand picked by Theo Paphitis himself!
We have worked with some of the UK’s biggest names including Unilever, Tata Steel, Nectar Card, UK Government and the NHS. Being a proud company based in Wales, we are experienced in producing Welsh language content for the public and private sectors and have bilingual staff who can take you through the whole process in whichever language you prefer.
Our workshop has a wide range of state of the art kit for our crew to use on productions so that we can produce high quality content at an affordable price.
Whatever you’re looking for, get in touch with one of our team, we’d love to work with you!
Buffoon in the Community
We want to be a sustainable business where our staff, suppliers and community feel valued and proud to play a part in our development.
We give out over £20,000 of our time, resources and money to a number of community projects every year. We decide on who we support by making sure they align with our community priorities, which are:
- Education and Young People | They are both vital for a successful future economy. We want to bring industry and education closer.
Projects include - Business in the Community Business Class partnership with Ysgol Gymraeg Ystalyfera-Bro Dur, Big Ideas Wales Role Model & Enterprise Troopers and Careers Wales Education Business Exchange Member
- Sport | It provides opportunities for people of all ages to get outside and be active. These days, it’s far easier to be entertained and socialise from the comfort of your own home and we’re aware that the rise of video isn’t helping! Because of this, we want to promote physical activity and sport in our community.
Projects include - Aberavon RFC media partnership, Baglan Boys and Girls Club video content support, Welfare Park FC sponsorship, Swim Wales sponsorship, #24hrs4CF video content support and Ospreys in the Community video content support.
Welcome to Buffoon Film and Media.
Whether you’re looking for video production, event filming, podcasting or live streaming, our team of experienced creatives can make it happen.